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A recent Gallup article titled, “How Managers Can Excel by Really Coaching Their Employees” states that “a mere 21% of employees strongly agree that their performance is managed in a way that motivates them to do outstanding work.”

That’s really sad!

The why behind this percentage is driven in part by the fact that many managers struggle with giving feedback or holding performance conversations with their employees. That’s because many managers do not have a process to follow, so giving feedback becomes a hazardous undertaking.

At Brand Integrity, we help our clients gain confidence in giving feedback through coaching videos and documentation available online in our Brand Integrity Academy. These tools walk managers through the steps of how to hold necessary conversations and survey results conversations. In addition, we help our clients understand that strategically recognizing employees using the Brand Integrity Platform® is a fantastic way to highlight best practices for many employees at once, which actually amplifies coaching efforts in a positive way.

So, next time you have the opportunity to provide feedback to a team member, remember that constructive coaching is what employees crave.  And, as a manager, you are truly helping them feel motivated to do outstanding work.

Join the online Brand Integrity Community and connect with other managers and leaders today!

Now you can learn from and exchange best practices with other managers, leaders, and Brand Integrity experts. We are excited to announce the launch of the Brand Integrity Community. This real-time discussion forum is located within the Brand Integrity Platform®.

The purpose of the online community is to:

·      Browse posts and comments to learn what has worked well in other organizations and/or share your thoughts and ideas.

·      Ask questions of and collaborate with other client users and Brand Integrity specialists.

·      Learn tips and tricks for managing the experience and using the Brand Integrity Platform.

·      Stay up-to-date on new and upcoming features.

How to Join:  It’s easy! If you are a Brand Integrity client, simply log into the platform at secure.brandintegrity.com and click Community from the help drop-down menu. You can even sign up to get automatic updates on your favorite topics. Introduce yourself and get started in the Community today!

Midtown Athletic Club is committed to being the world’s premier fitness club. Its eight magnificently appointed clubs located in the U.S. and Canada combine health and wellness with community and personal attention in an environment designed to build memories as much as it does muscles. Learn how Brand Integrity helps this special organization create and maintain a culture that inspires intense loyalty in both its employees and its members.

How much employee recognition should managers provide? Is there a magic number? And, how much time will that require?

These are common questions from CEOs and other leaders who know that when managers strategically recognize employees, it has a positive impact on employee engagement and other business outcomes. But, how much is enough—and how will managers know when they’re doing enough?

The answer lies not in a specific number, but in the consistency. Brand Integrity recommends that managers establish a habit of writing one public recognition per month using the Brand Integrity Employee Engagement Platform.  This is much more impactful than writing six recognitions in a single month and nothing the rest of the year. To help support consistency, we work with clients to provide an accountability guideline to help managers find the tipping point in terms of recognition frequency.

Here’s an example:

In this instance, the Brand Integrity Manager Accountability Report shows the number of employee recognition posts that were made in the past six months by managers. It reveals that almost two-thirds of managers are doing a healthy amount of recognizing their staff publicly, i.e., at least one per month. What was the impact? The most recent employee survey for this client (conducted in April) showed an Engaged Index increase of 6 points.

In summary, managers can make a significant contribution to the health of an organization by following a simple prescription: Post one recognition at least once a month.

How one of the nation’s top CPA firms uses recognition to fuel culture, employee engagement and client service.

What is the connection between employee recognition and a strong culture?  Hear from employees at The Bonadio Group, upstate New York’s largest independent provider of accounting, consulting, and financial services, and number 38 on the list of Accounting Today’s Top 100 Firms. The Bonadio Group serves more than 20,000 clients in New York State, as well as nationally and internationally, with 10 offices and a growing number of employees.  The firm is committed to creating a strong company culture that attracts and retains top talent. Listen to what it’s emerging leaders have to say:

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